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By Kerry Hope, Business Development Manager, Magic Software South Africa (image: bluecoat.com) South African enterprises are moving to the cloud. According to George Etheredge, ICT research analyst at Frost & Sullivan, the local cloud market is w [Read story...]
Retailers are waking up to the importance of VR and other emerging technologies in revolutionizing customer experience both online and in-store. Virtual reality technology makes a lot of sense for online retailers but better customer understanding is [Read story...]
Frank Rizzo, Technology sector leader at KPMG in South Africa. With decision-makers embracing digitalisation, technology has become integrated into every facet of business. And while the likes of cloud computing and data analysis are still important, [Read story...]
Gary Stocks, head of knowledge at BSG. Customer experience has become an emerging battleground for most organisations, as they seek ways to extract further value from customers. Yet many organisations are unsure of how to find this value and often do [Read story...]
Michael Bowren, CEO and co-founder of Fincheck.co.za(Source: Moneyweb) South Africa can learn from the Indian government’s moves to bank its unbanked population by limiting the amount of cash that can be drawn at one time, identifying populations w [Read story...]
IT trends for 2017 byBertus Homan, Sales Director, Hitachi Data Systems South Africa (image: pixabay.com) 2017 will be an exciting time and may well be the beginning of a new era for productivity growth. Digital transformation will be a major busines [Read story...]
António Guterres is Secretary-General of the United Nations Far too often, the world views Africa through the prism of problems. When I look to Africa, I see a continent of hope, promise and vast potential. I am committed to building on those streng [Read story...]
Brian Richardson, CEO of WIZZIT International. Why financial service providers should bend not break when it comes to innovation. Banking is a highly regulated market, with little space for differentiation. What started out as smart ploys to attract [Read story...]
Dominique Collett , senior investment executive at Rand Merchant Investments. From digital banks to mobile-payment solutions, technology is set to change the South African financial services landscape at a pace that will continue to surprise even the [Read story...]
Paul Divall, Managing Director, Intelligent Technologies – The Jasco Group As we replace manual and paper-based processes and methods with technological innovations and automated processes, the digital age is rapidly permeating every aspect of our [Read story...]
Developers in the VR and AR realm are anticipating major smartphone makers such as Apple to throw their considerable weight behind AR capabilities. In 2016, virtual reality (VR) and augmented reality (AR) stepped directly into mainstream consciousnes [Read story...]
Steve Harris, Managing Director SIPHON; and EVP Unified Communications for Nuvias Group. In 2017, we will see the continued and accelerated growth of cloud for Unified Communications (UC) and a cloud-based consumption model for UC services. Adoption [Read story...]
Gavin Holme (left), Business Head, Africa, Wipro Limited and Rudraksh Bhawalkar (right), Practice Manager, Analytics, Africa, Wipro Limited As technology evolves at exponential pace, and increasing numbers of individuals live in urban areas, the conc [Read story...]
Phillip de Bruyn, Customer Experience Manager at Redstor The past year has seen South African businesses migrate a substantial amount of their data to the cloud. Phillip de Bruyn, Customer Experience Manager at Redstor, believes this will bring a ren [Read story...]
Smartphone accessories Smartphones are very advanced devices. Nowadays they come with a ton of different functions and features, that many of us don’t even know we have. But no matter how multi-functional smartphones are, there is always room for i [Read story...]
Kyle Rozendo, CTO at www.SIDPayments.co.za Global shopping cart abandonment on e-commerce websites is reported at anything between 60 and 70 percent. Yet simple tweaks to the purchasing process and a keen eye on usability can ensure more completed sa [Read story...]
Bruce Zhou, CEO at AXILSPOT The ability to connect machines, devices, sensors, and other everyday things into an intelligent network and make sense out of them, has huge promises to change everyday life. As can be expected by taking in our entire wor [Read story...]
Gmail phishing, the latest scam to hit the internet. (Source: Forbes) This sophisticated new Gmail phishing scam shows that the more savvy criminals are reacting to defence techniques and evolving their strategies to outpace them. The scam specifical [Read story...]
Angel Schaerer, Teacher Engagement Lead for Microsoft South Africa. The information revolution has shifted learning away from ordered hierarchies toward a much messier, disorganised and self-directed learning paradigm. But has this disrupted educatio [Read story...]
Aviation, engineering and medical spheres are embracing the HoloLens and finding ways to harness its game-changing capabilities. Earlier this year, tech juggernaut Microsoft began shipping the developer’s version of its HoloLens AR headset. A devic [Read story...]
Define the role and select the right solution set for the job Choosing a reliable technology partner is a critical moment for a small business. Try to connect with organisations in the same or similar vertical/niche. As a small business, you have cr [Read story...]
Compared to other technologies, smartphone usage is still in relative infancy but growing as network access increases and real data prices fall. Cellphone and smartphone usage is one of South Africa’s great development success stories. Mobile telec [Read story...]
Bradley Elliott, MD of Platinum Seed. The proliferation of smart phone and tablet apps has transformed the way consumers interact with brands and service providers. This presents a huge opportunity for companies to deepen their relationship with cust [Read story...]
With the market always releasing new and better devices, how do you know which one to choose? (Image source: Shutterstock.com) Devices are as fundamental to a business as a business plan. What’s great about modern devices is that they support a wid [Read story...]
Declining economic growth forecast necessitates businesses to have smarter technology strategies in place. (image: Shutterstock) Increased digitisation by companies in order to cut costs and streamline operations can have the opposite effect if cyber [Read story...]
The world is getting smaller, and technology has a lot to do with this. As technology converges, we are seeing fascinating trends in data storage across the globe. “This convergence is leading to a state where we’ll be able to effectively have da [Read story...]
Eckart Zollner, Head of Business Development at the Jasco Group. Microwave technology has advanced considerably. As the long wait for fibre-to-the-business gets wearisome and begins to hamper productivity and operational effectiveness, and customers [Read story...]
Ismail Schuster says that increasing use of social media influences consumer opinions. Technology and the ability to share information has democratised the perception of brands. Customer opinion is more influential than ever in determining brand perc [Read story...]
IMD Professor Leif Sjoblom talks on benefits of operating in Africa With growth stagnating around much of the world, businesses often look to new markets to find opportunities. BRIC countries were previously thought of as the global El Dorado by many [Read story...]
Gavin Holme, Business Head – Africa, Wipro Limited A raft of highly-matured existing technologies are now, available to miners in their quest to transform their operations, enhance efficiency and productivity, improve safety levels, and revitalise a [Read story...]
Edward Carbutt, Executive Director at Marval Africa Technology is constantly evolving and organisations need to adopt the changing technology in order to maximise their benefits. But remaining agile and flexible enough to do so can lead to chaos if a [Read story...]
Classic shot of the ENIAC Artificial Intelligence Recent advancements in technology have resulted in the rise of artificial intelligence. Since it was started in 1950, great strides have been made by incorporating cognitive ability while building the [Read story...]
ABOUT THE AUTHOR: Ali Moshiri is the President for Chevron Africa and Latin America Exploration and Production Company. He was recognized this week with the Africa-America Institute 2016 Lifetime Achievement Award. As world leaders gathered this we [Read story...]
WIZZIT bank grapple in West Africa Financial inclusion is a critical engine of economic development at both macro and micro levels. Technology – and access to mobile phones – could make financial services accessible and available to nearly 4 bill [Read story...]
Customer experience management has traditionally been about customers being able to rate a business based on their interaction, or a business gathering information to better understand what a customer is thinking to provide a better service. But acco [Read story...]
Michael Xie, founder, president and CTO of Fortinet As chief technology officer, my primary mandate is to develop technologies to help our enterprise customers improve their security postures. As we cross our 300-patent milestone after 16 years in th [Read story...]
While smart cities have held a great deal of promise for many years, they are only beginning to come to fruition now. This is due to the fact that we now have the network connectivity and the backend storage and compute infrastructure to unleash thei [Read story...]
Will Artificial Intelligence disrupt business? (Image Source: amazonaws.com). The once-futuristic predictions about how Artificial Intelligence (AI) will impact the world are becoming reality. Legendary futurist Ray Kurzweil has imagined advanced tec [Read story...]
Wimpie van Rensburg, Country Manager Sub Saharan Africa, Riverbed Technology Reports show businesses of all sizes are making the move to the cloud. As well as improving cost effectiveness, mobility and scalability, cloud applications make it easier f [Read story...]
Is EFT making a comeback in Africa? Electronic Fund Transfers (EFT) may be one of the older payment methods on the block, but thanks to fraud and crime they are experiencing a revival. As technology platforms evolve to make EFTs more easily managed [Read story...]